The Fastpath Assure® Audit Trail module can be linked to Zendesk, Freshservice, and Jira accounts. With the integration, you can start linking the Audit Trail changes that are captured to existing tickets in Zendesk, Freshservice, or Jira. This will allow you to see the full spectrum of the changes occurring in your ERP environment; from the point of creating a ticket in your Zendesk or Freshservice environment, to making the change in your ERP environment and then viewing the Audit Trail change record in Fastpath Assure. Get the full context of changes in your system.
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