The Fastpath Assure® suite of software provides a comprehensive audit solution to automate security, risk management, and SOX compliance for Dynamics CRM. Fastpath Assure can help you answer three questions:
The Fastpath Assure Access Review module reports user access in Dynamics CRM for security review and maintenance.
Who has access to your CRM data? Many businesses may not think of CRM when they think audit, but knowing who can view or make changes to your customer data is definitely a matter of security. And now, with GDPR, knowing who has access to your CRM data, and what they do with that access, is even more important.
The Access Review module in Fastpath Assure allows companies to quickly review access by user or entity. With these reviews available, you can easily recognize and eliminate unauthorized or orphaned users in your system, maintaining security.
The Fastpath Assure Audit Trail module reports user activity in Dynamics CRM, tracking changes, including when and by whom, with before and after values.
What are users doing with their access to Dynamics CRM? Day to day, users are creating, updating, and deleting data from CRM as part of their basic responsibilities. But what if someone makes a mistake, incorrectly changing an address, or accidentally deletes a customer? If a user is terminated or quits, did they take customer data with them? How can you find and fix these issues?
The Audit Trail module allows companies to monitor these changes constantly, while not hindering performance. Audit Trail includes auditor designed templates made to simplify the audit process out-of-the-box. Most importantly, Audit Trail records before and after values, so mistakes and errors can be quickly rolled back.
The Identity Manager module in Fastpath Assure automates access requests, approvals, and application without the need for
Creating, editing, and deleting users in Dynamics CRM can be an area of risk many companies take for granted. The data housed in most
With Fastpath Identity Manager (IDM) you can streamline the user provisioning process and even improve security for CRM as a whole. IDM allows requests to be automated with workflows from
Fastpath Config AD integrates CRM and Active Directory simplifying security management.
Fastpath’s Config AD allows companies to connect Active Directory (AD) groups to CRM roles or privileges. Config AD enables the IT department to handle security quickly and easily in a format familiar to them. With the link of AD to CRM, changes made to users in AD can be implemented directly to CRM, including termination, making your organization more secure and limiting the potential for orphaned users.
In a world of GDPR and HIPAA, where privacy is a constant legal and social conflict, it's important to regularly run privacy audits on your Dynamics CRM. With privacy auditing, you can reporting on who is viewing CRM data, even if they don’t make changes. Knowing what users are looking at or sharing allows you to know if your privacy policies are being followed, and can also protect your company from data theft.
In CRM version 2015 or newer, the Audit Trail module can even tell when and what users export from CRM. When setup, Audit Trail can run these reports in a matter of minutes and make this an on-demand business process. Using the module for privacy audits can even go as far as to tell you if a terminated employee took customer data when they left.
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